International Trade and Finance Association Working Papers 2008
An Analysis of Key Factors in the Adoption and Use of Web-Based Technologies by Small and Medium-Sized Companies Around the WorldFahri Unsal Ph.D, Ithaca College Download the Paper (PDF format) - August 15, 2008 Tell a colleague about it. Printing Tips: Select 'print as image' in the Acrobat print dialog if you have trouble printing. ABSTRACT: Internet and Web-based technologies have provided firms significant opportunities to improve their value chain activities, both in primary and support functions. The main focus of this paper is to examine the literature on small- and medium-size enterprises’ (SMEs) experience with such technologies in terms of how they have been utilized, how they are perceived to have benefited firms, the main challenges encountered in their implementation and most specifically, the factors that seem to have influenced firms’ adoption decisions. While the literature reported includes experience of firms of all sizes, this study focuses on SMEs for their crucial role in all economies, with those in developing countries in particular. This paper was presented May 23, 2008, at the 18th International Conference of the International Trade and Finance Association, meeting at Universidad Nova de Lisboa, Lisbon, Portugal. SUGGESTED CITATION:
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